GPS Tracking Platform Service

Description

 

Please leave us your device ID number after place the order, follow are the step to connect the platform:

1  Setup the Tracker

• Step 1-Setup APN

• • Call (do not search from internet) your sim card provider to get correct APN;
  • Text command format: #803#0000#APN## or#803#0000#APN#APN username#APN password##
  • Use your phone send text command (for example if APN is phone, text command is  #803#0000#phone##) to tracker’s SIM number.

 

• Step 2-Setup IP/Port
  • Text command format: #804#0000#IP(or domain)#Port##
  • Send text command #804#0000#e.trackits#7700## to tracker’s SIM number.
  • After setup device will reply:SET IP AND PORT OK

 

2. App install and login

• Search “Yi tracker” in Google Play or iOS store to download the App(do not select Yi tracker2)
• Choose the”Login by Device No.”
• Input server www.trackits.com
• Input your device’s ID number and password(default is 123456, you can change later) to login.

3. PC login

• Web: www.trackits.com
• Choose “ID No.”
• Input your device’s ID number and password(default is 123456)

4. Troubleshooting

Issues	Caused	Solutions
Send SMS to the device but no reply	1>Data only SIM card and don’t supported SMS service, 2>New SIM card have not active 3>Card balance is not enough	Please check the SIM card status and make sure it can work.
	Text command format is wrong	Please check the command format again
	Password is wrong	Please check the password again (default is 0000)
	4G antenna install wrong	Please check the 4G antenna if install correct.
	Connect network fail.	Please check BLUE LED and only send the sms command when it is blinking.
GPS platform shows logged off		1.Check the APN setting ; 2. Check IP and port
GPS platform shows no location or the coast of Africa.	Device indoor/garage	Take it outside for a 10-minute walk or drive, and its location should update.
LED no light	Backup battery is low power	Please try to connect 12V
Charge Led no light	Backup battery voltage is over 3.7V.	The device will auto-charge once detect to low voltage and then LED light, or LED will not night.

 

Please contact us if any issues: [email protected]