- The server is $5 for one year and $20 for lifetime
- The server support PC and Mobile App
- Search “Yi Tracker” On Google Play/iOS Store to download the mobile App
Send us your Device ID after subscribe the plan to active it.
$5.00 – $20.00
Send us your Device ID after subscribe the plan to active it.
Please leave us your device ID number after place the order, follow are the step to connect the platform:
Issues | Caused | Solutions |
Send SMS to the device but no reply | 1>Data only SIM card and don’t supported SMS service, 2>New SIM card have not active 3>Card balance is not enough | Please check the SIM card status and make sure it can work. |
Text command format is wrong | Please check the command format again | |
Password is wrong | Please check the password again (default is 0000) | |
4G antenna install wrong | Please check the 4G antenna if install correct. | |
Connect network fail. | Please check BLUE LED and only send the sms command when it is blinking. | |
GPS platform shows logged off | 1.Check the APN setting ; 2. Check IP and port | |
GPS platform shows no location or the coast of Africa. | Device indoor/garage | Take it outside for a 10-minute walk or drive, and its location should update. |
LED no light | Backup battery is low power | Please try to connect 12V |
Charge Led no light | Backup battery voltage is over 3.7V. | The device will auto-charge once detect to low voltage and then LED light, or LED will not night. |
Please contact us if any issues: [email protected]
Plan | One Year, Lifetime |
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