FAQ

What is the best GPS device for me?

We offer several types of GPS devices, each one with its own features. Depending on the specific usage and objectives you are planning, some devices will perform better than others. We have a highly qualified group of senior GPS Tracking consultants who will be more than happy to help you in selecting the most appropriate GPS device. Please contact us to help you!

How is a GPS device installed?

Installing a GPS device is very easy. There are 3 cables that have to be connected:

• Red cable: Has to be connected to a line that will always have power.
• Black cable: Has to be connected to the ground of the vehicle.
• Green cable: Has to be connected to a line that will have power only when the Ignition is ON.

The GPS device can be located in a hidden place, for example underneath the dashboard, to have the unit concealed.

There are many companies that offer professional installation of GPS devices,also you can contact them for installation.

How does GPS Vehicle Tracking work?

Our GPS Tracking devices contain two modules:

1. GPS module: This module will allow the locator device to get its location from the GPS satellites.
2. SMS module: This module acts almost as a cell phone. It transmits the information received from the GPS module to the cellular networks and from there to our servers.

Once the information is received in our servers, a special software process it and presents it to you in our GPS Tracking web system.

What types of tracking systems are there?

Real Time tracking system will collect the information of the vehicle and send it to the servers(the interval time can set) that will process the information. This type of system is ideal

You have several products, how do I know which one I need?

Determine what type of tracking and monitoring you want to do. Is it basic or advanced tracking? Do you want to monitor people or track assets? If you still are not sure, contact us at info@mictrack.com and our staff will be happy to assist you.

How can I integrate location data from my unit into my website?

Yes, our protocol is open for user, and it allows you to integrate location data from your vehicles into your web site or server. contact us to get the protocol now.

Do your unit support OpenGPS, GURTUM and GpsGate?

Yes, support OpenGPS, GURTUM and GpsGate. if you do not know how to config the device just contact us for help.

Do you have the APP support?

FREE download the APP by following link:

How to configure the device when connect to server at first time?

Please configure the device as follow step by SMS commands:

  • #999#0000#0## 
  • #803#0000#ANP##
  • #804#0000#192.168.1.1#9115##
  • #805#0000#10#6##
  • #809#0000#60#1##

Any trouble please to contact us.

How to quick set the MT500 device?

Please configure the device as follow step by SMS commands:

  • #803#0000#ANP##
  • #804#0000#IP#PORT##
  • #805#0000#10#1##
  • #809#0000#10#1##
  • #807#0000#2##

If you have any questions please do not hesitate to email us: info@mictrack.com.